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You must replace your driving licence if it has been lost, stolen, defaced or destroyed. You can do this by telephone, by post, or you may be able to use the premium checking service.

If your photocard and paper counterpart have been lost or stolen and none of the details on your licence have changed, you can apply for a duplicate licence by telephone using a credit or debit card. The fee for a duplicate licence is £19.00. The Driver and Vehicle Licensing Agency (DVLA) accepts Visa, Eurocard, Mastercard, Solo, Electron and Maestro. To use this service ring 0870 240 0009, Monday to Friday 8.00 am - 8.30 pm or Saturday 8.00 am - 5.30 pm.

How to apply for a duplicate photocard driving licence by application form

You can also apply for a duplicate photocard driving licence using the D1 application form that is available from the DVLA form ordering service or Post Office® branches. Send your completed application and fee to DVLA, Swansea, SA99 1AB.

You will need to replace your licence if either your photocard or your D740 paper counterpart has been individually lost, stolen, defaced or destroyed. Using the D1 application form, return it with the remaining document (photocard licence or paper counterpart) and fee.

If your name has changed since your last licence was issued you will need to complete the D1 application form enclose the appropriate fee and provide original documentation confirming your new name. There is no requirement to supply a new photograph.

If you are the holder of a paper driving licence If your paper driving licence has been lost, stolen, defaced or destroyed, you must complete the D1 application form. You must also enclose original documentation confirming your identity and a passport-type size colour photograph. If your paper licence has been defaced this must also be returned. Send your completed application and fee to DVLA, Swansea, SA99 1AB or you may be able to use the premium checking service.

If you find your licence after requesting or receiving your new duplicate photocard driving licence you should return the old licence to the agency with an explanatory letter.

How long will my licence take to be returned?

DVLA aim to deliver your driving licence to you within three weeks of receiving your application. It might take longer if DVLA have to check on your health or personal details. Please allow at least three weeks for your licence to arrive before contacting DVLA.

Can I drive before my licence is returned?

Once the DVLA have received your valid application, the law allows you to drive before the licence arrives as long as:

you have held a GB or Northern Ireland licence issued since 1 January 1976 or another exchangeable licence you are not disqualified from driving (there are different rules for medium or large vehicles, minibus or bus drivers - the traffic commissioner for your area will decide whether to grant your entitlement to drive these vehicles) you have not been, and would not be, refused a licence for medical reasons you keep to any special conditions which apply to the licence

When you apply for a photocard driving licence you'll need to provide identification and a photo. The Driver and Vehicle Licensing Agency (DVLA) can’t send you a driving licence until it's satisfied that it can confirm your identity. You must provide original documents. DVLA won’t accept photocopies or laminated certificates.

If you hold a digital passport (the photograph and signature appear on the same page), DVLA can confirm your identity with the Identity and Passport Service. You don’t have to send your passport to DVLA.

When applying online you’ll be asked to provide your nine digit passport number allowing DVLA to confirm your identity. If you apply by post, using the D1 'application for a driving licence', write your nine digit passport number and your signature in the 'confirming your identity' section of the D1 form. Crown Copyright material reproduced from www.direct.gov.uk